Refund policy

We do not accept returns of anything opened. You may request a refund if the item has not been opened and the seal on the jars have not been broken OR if there was a problem during shipping. You must provide adequate proof of the issue. If there is an issue with order fulfillment you will be refunded within 2 days. We do not do refunds based on color variations. An example would be the color is darker or lighter than expected. All items are handmade and slight variations are to be expected. Custom Slimes will NOT be refunded after being made. If you need to change anything about a custom slime it must be done BEFORE it’s made.